Between Privacy Policy
Effective Date: June 1st, 2022
1. Introduction
2. Who We Are
3. Information We Collect
4. Cookie and Related Technologies
5. How We Use Your Information
6. Sharing Your Information
7. International Data Transfers
8. Retaining and Deleting Personal Information
9. Our Policy Concerning Children
10. Links and Third Party Services
11. Security of Your Information
12. Your Privacy Rights
13. Amendments
14. Contact Us
1. Introduction
thingsflow Inc. and/or its affiliates (“thingsflow”, “we”, “Company” or “us”) keep and process information about you (“you” or “user”). We comply with all applicable laws related to personal information and strive to protect the rights of individual users by adopting Privacy Policy in accordance with relevant laws and regulations. This Privacy Policy describes how we collect and use personal information about you during and after your relationship with us.
2. Who We Are
We provide mobile application (the “App”) or the official site (“Site(s)”), and services related to Apps (including event, survey, or customer service) (“Service(s)”) to users.
3. Information We Collect
We collect information about you and the Services that you use. Information may also be required to enter into a contract with you or to perform a contract with you (such as to provide Service at your request), and failure to provide any information may result in our inability to provide requested services or products.
1) Collecting information directly from you
You may provide us with the following information when using our Apps. The information you provide us may differ in some cases. For example, these include:
- Email address, name (or nickname), password, date of birth, gender, etc. to create account
- Chat data (Chat time, contents (sticker, image, video, voice, etc.)), profile image, phone number, purchase history, anniversary date, location data, etc. to provide our apps
- Email address, name(nickname), purchase history, etc. for customer service.
2) Collecting information automatically
We automatically collect certain information when you using our Apps and/or Services. The type of information that we automatically collect may vary, but generally includes:
- Device information (including IP address, device ID, device model, network type, OS Version, time zone settings, etc.),
- Device event information, including system activity details.
- Your browsing behavior while using our Site and/or Services.
3) Information collected from third parties
When you use our Apps and/or Services using a third party platform, we collect certain information from your third party platform’s profile/account as permitted by the terms of the third party platform and your privacy settings thereon. For example, these include:
- Facebook: Facebook ID, name, email address, profile image
4. Cookie and Related Technologies
We use cookies, pixel and other technologies to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes. Approved third parties may also set cookies and related technologies when you use our site or apps.
1) Cookies
Cookies are small files downloaded to your computer (if your browser is enabled to accept cookies) to track movements within websites and to customize your experience within the Site. Most Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of the Site may not function properly.
We do not control cookies in third party ads, and you are encouraged to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. The ads appearing on the Site may be delivered to you by third-party advertising companies. These companies may use information about your visits to this and other websites in order to provide advertisements on the Site and other sites about goods and services that may be of interest to you.
2) Website/Application Analytics
We use analysis services on this site or apps to allow us to record information on the use of this Site and to constantly improve our offering.
This Site and the App uses Google® Analytics and related technologies, analysis services offered by Google Inc. (“Google”). We may use the following advertising functions of Google® Analytics and collect personal information as provided by Google, and you may withdraw your consent by deactivating such functions in Google’s advertising settings: Remarketing by using Google® Analytics; Google® Display Network Exposure Report; Google® Analytics Demographics and Interests Report; and Integrated service allowing the collection of data through Google® Analytics by using advertising cookies and anonymous IDs.
More information about Google’s own privacy policy can be found at https://www.google.com/policies/privacy.
If you wish to opt-out from your information or data being used by Google Analytics, you may download the Google Analytics Opt-out Browser Add-on available here: https://tools.google.com/dlpage/gaoptout
5. How We Use Your Information
We use the collected information for a variety of purposes, primarily, to provide the Apps and the Service to user and to improve quality of the Service. These include:
- Operating the Apps and Services
- Solving technical problem and improve quality of the Service
- Identification of individual users to provide the Service
- Providing customer support by collecting and responding to inquiries
- Providing opportunities to participate on the events or surveys relating to the App
- Tracking usage patterns and analyzing trends of users
- Analyze, develop, and improve the Services and new products and services.
In the majority of cases, processing of your personal information will be justified on the basis that:
- the processing is necessary to perform a contract with you or take steps to enter into a contract at your request: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our Service, we use your information to maintain your account and your profile and to provide Service and customer support to you.
- the processing is in our legitimate interests, which are not overridden by your interests and fundamental rights: We may use your information where we have legitimate interests to do so. One of our legitimate interests are to use website user and visitor data to conduct and develop our Service and business activities with them. We may also analyze User’ behavior on our services to continuously improve our Service, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
- the processing is necessary for us to comply with a relevant legal obligation: For example, we may process your personal information to comply with applicable accounting rules which require keeping accounting records and to make mandatory disclosures to law enforcement.
- you have consented to the processing: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal by contacting us at the address provided in this Privacy Policy.
6. Sharing Your Information
We give permission to third parties, including service providers which process personal information on behalf of us to provide customer support and to authenticate an email. Examples of these third parties include:
- operation service providers to operate or manage the App and/or Service
- customer service providers to respond to user’s inquiries
- cloud computing service providers to provide cloud storage services
- third party payment service providers (including but not limited to App Store, Google Play) to assist with payment for transactions or providing withdrawing service for sellers
- marketing platforms and providers of analytics services relating to users’ behavior, in order to tailor the Service and to conduct marketing activities.
- email validation service provider to authenticate an email
- analyze, develop, and improve the Services and new products and services.
We may also share your information where such disclosure is essential to comply with a legal obligation or a lawful data access request.
7. International Data Transfers
We operate globally and we may transfer your data to other countries and/or other regions to operate the Apps. In the event of transfer to another country or region, we will take reasonable steps to safeguard the privacy of personal information.
8. Retaining and Deleting Personal Information
In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved. Personal information stored in physical form will be shredded or incinerated, and personal information stored electronically will be removed using technical measures in a way that the information cannot be reproduced. However, we may retain your personal information even after you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, or enforce this Privacy Policy or any other agreement we may have with users
9. Our Policy Concerning Children
We do not knowingly collect, use or share any information about children (depending on the country where you reside) without verifiable parental consent or as permitted by law. If you are a parent or guardian and you believe your child has provided us with their personal information without your consent, you can contact us and request that your child’s information be deleted from our system.
10. Links and Third Party Services
If you click on a link to a third-party website, including, without limitation, an advertisement, you will leave this Site and go to the website you selected. Because we cannot control the activities of third parties, we do not have responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to the Apps, you should consult that site’s privacy policy before providing any personal Information.
11. Security of Your Information
We follow generally accepted industry standards to protect information submitted to us, both during transmission and after we receive the information. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
12. Your Privacy Rights
Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal information, and to request access to, rectification, erasure, and portability of your own personal information. To make a request concerning your rights or if you have any other question, please contact us by sending an email to the address specified in the “Contact Us” section. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you are a California resident, you may have additional rights. For more information concerning your privacy rights, please review our Privacy Notice for California Residents.
13. Amendments
We may amend, at our discretion, any portion of this Policy at any time by posting or displaying the amended Privacy Policy on our Site. We will provide notice on our Site or by other appropriate means to you if these changes are material and, where required by applicable law. You will be deemed to have accepted such amendments by continuing to use the Service, so please review it frequently.
14. Contact Us
If you have any questions about this Privacy Policy, or your dealings with this Site, please contact us by using one of the following communication channels.
- Email: privacy@between.us
- Address: 4F, 117, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Seoul, the Republic of Korea