VCNC Inc. (Hereafter the “Company” or called as "Between") complies with privacy policies stipulated in relevant laws including Information Communication Network Promotion and Protection of Information Laws, Privacy Laws, Protection of Communications Secrets Act, Telecommunications Business Act which required to be observed by information communication service providers, and we take the security of your personal information very seriously by enacting a policy for handling personal information based on relevant laws.
The company informs how personal information is used for and in what way through the policy for handling personal information and informs you of what actions are taken to protect privacy. The company discloses the policy on the first page of our homepage (http://between.us/terms) for users to access this at any time.
The company will disclose any revisions and its details on the notice board of the homepage (or individual announcement) when the policy is revised. The company discloses any changes made for your easy identification by disclosing version numbers when the policy is changed.
This Privacy policy will be effective from April 5th 2021
The company collects the following personal information when you use the service of Between for the first time for subscribing to a membership (or subscribing for service), customer service and to provide services.
You can enter account information to connect to external services selected by you including Facebook accounts for service.
Lastly, the following information can be automatically generated and collected while using service or while conducting businesses.
The company collects personal information in the following methods.
The company uses collected personal information for the following purposes.
Identification within Between service subscribed by you and connecting accounts set by you including emails, Facebook and for inviting others
Providing member service only, identifying members, preventing disruptive members (members whose access is restricted according to the Article 18 of Terms of Use) from accessing the service and preventing unauthorized accesses, confirm intention to subscribe, record keeping for settle disputes, customer complaints including handling complaints, announcing notices
Development and socialization of new services(products), improvement of advertising information such as events, satisfaction surveys, provision of services and advertisements according to demographic characteristics, identify the frequency of access or statistical data extraction of users’ service usage, develop and provide the discount service for each payment type.
Provide opportunities to participate in promotions or provide advertisements.
The company uses personal information of users within the scope disclosed from "2. Collection and use of Personal Information” in principle, the member's personal information shall not be used beyond the scope of terms, disclosed or provided to a third party, except in cases where the user's prior consent or stipulated by laws and regulations. However, in the following cases, we may disclose users' personal information.
Personal information will not be disclosed to third parties in principle nor used for purposes other than those stated in “2. Collection and use of Personal Information” without your consents in advance. However, the followings are excluded.
The company commissions personal information as shown below to improve our service, and we stipulate necessary regulations to safely protect personal information when entering into an agency contract according to relevant laws. The company does not commission personal information to external parties without consents form users. If a need arises in the future, then we will notify the agent and businesses of the agent to users and we will seek consents in advance if needed.
The company states obligations including prohibition of treating personal information other than purposes commissioned according to Privacy Protection Act, technical·administrative protections, restricting sub-commissioning, supervise·manage the agents, compensation for damages in writing such as the contract and supervise whether the agents are safely treating personal information.
If there are changes in the business of an agent or the agents then we will disclose these through Privacy Policy without delay.
1) When to entrust the processing of personal information to a domestic company for service use.
| Consignment company | Consigned content | Provided information | Retention and use period from the recipient |
|---|---|---|---|
| AWS | Infrastructure management for service provision and analysis | Information necessary to provide services | Until membership withdrawal or consignment contract termination |
2) When to entrust the processing of personal information to an overseas company for service use.
| Consignment company | Purpose | Country | Transfer date and method | Transferred information | Retention and use period |
|---|---|---|---|---|---|
| AWS | Infrastructure management for service provision and analysis | United States of America, Japan, Singapore | Personal information is transmitted when business is needed through the network | Information necessary to provide services | Until membership withdrawal or consignment contract termination |
| Zendesk | Customer service process and guidance | United States of America | When entering the customer center, personal information is transmitted through the network | Until membership withdrawal or consignment contract termination | |
| QuickEmailVerification | Email validation service | United States of America | Personal information is transmitted when business is needed through the network | Destroy without delay upon the completion of work | |
| Google LLC, Microsoft | Document creation and collaboration tool | United States of America | Personal information is transmitted when business is needed through the network | Information contained in the documents | Destroy without delay upon the completion of work |
The company will keep and use personal information while service is provided from the day when you sign-up. Personal information will be destroyed without delay in principle when the account is deleted or when the goal for collecting and using personal information is achieved. However, The Company keeps membership information for a certain period required by relevant laws if it is necessary to keep information according to regulations of relevant laws. In this case, the information is used for purpose of keeping only and the period is as shown below.
Personal information will be destroyed without delay in principle when the account is destroyed or when the goal for collecting and using personal information is achieved. The procedures and methods of destroying personal information are as shown below.
Information entered for subscription by users are kept for a certain period (refer to period for keeping and using) then destroyed once goals are achieved by transferring into a separate DB (separate filing cabinets for paper) according to the Privacy Protection based on internal regulations and relevant laws.
The said personal information will not be used for purposes other than for keeping unless otherwise required by laws.
The company takes the following technical/administrative plans for safety to prevent loss, theft, leakage, falsification of or damage to personal information when treating your personal information.
The company stores and manages personal information safely through encryption according to relevant laws and internal policies.
The company is trying its best to prevent leaking or damaging personal information from hacking or computer viruses.
The company backs up personal information every 6 month in case of damages, prevents personal information from leaking or damaging through up-to-date security patches and firewalls, and safely transmits personal information in networks through encrypted communication.
The company controls unauthorized external accesses through a firewall system, and tries its best to install all possible technical devices to systematically secure security.
The company only authorizes a responsible employee to treat personal information and assigned with a separate password which is updated regularly, and emphasizes compliance of VCNC Privacy Policy through regular training.
In the case of processing pseudonymized information, additional information for restoration to its original state is separately stored·managed, and access authority is given differentially according to the task of accessing pseudonym information or additional information. Also, user accounts are issued for each pseudonym information handler and are not shared with other pseudonym information handlers.
The company installed an in-house personal information protection organization to check for compliance of the Privacy Policy and compliance by the employee responsible and rectifies any problems immediately when problems are discovered.
You can report any personal information related complaints to an officer responsible for privacy or a responsible department while using the service provided by the company.
The company will quickly and satisfactorily respond to the reports by users.
| Officer responsible for Privacy |
|---|
|
Name: JUNG HAENG LEE Dept: VCNC Phone: 070-7728-8262 Position: Director Email: privacy@vcnc.co.kr |
Please make inquiries to the following organizations if you need to report or consult in regards to the violation of personal information.
We inform you that the act of collecting personal information by websites linked to the Between service is not applicable with "Between Privacy Policy".
The company will notify any addition, deletion and modification in the current Privacy Policy at the homepage, ‘Notice’ within the service or other easy to noticeable ways at least 7 days prior to any revision. However, the company will notify any major changes in user rights including collection and using of personal information, providing to third parties at least 30 days in advance.
Privacy Policy Version Number: v.2.1. (See previous version)
Date revised: 5 Apr 2021
Date enacted: 5 Oct 2011